Published date: 2 August 2021

Last edited date: 3 August 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 February 2021, 11:59pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£342,640

Procurement reference

LEICSCC001-DN560551-45457128

Published date

2 August 2021

Closing date

10 February 2021

Closing time

11:59pm

Contract start date

12 February 2021

Contract end date

11 February 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Direct award by G-Cloud 12 Call-Off Contract
Call off Ref: CPU 4430/RM1557.12
An omnichannel call ticketing service for East Midlands Shared Services.

Award information

Awarded date

11 February 2021

Contract start date

12 February 2021

Contract end date

11 February 2023

Total value of contract

£342,640

This contract was awarded to 1 supplier.

Freshworks Inc.

Address

S. Delaware Street, Suite 201, San Mateo, CA 94403

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Company number: 33-121-8825 2950

About the buyer

Contact name

Bei Bei Liu

Address

County Hall
Leicester Road, Glenfield
Leicester
LE3 8RA
England

Telephone

+44 1163052364

Email

BeiBei.Liu@leics.gov.uk

Website

https://www.eastmidstenders.org/index.html