Published date: 11 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 April 2024, 11am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£809,897

Procurement reference

CON 1391

Published date

11 April 2024

Closing date

9 April 2024

Closing time

11am

Contract start date

1 November 2024

Contract end date

31 October 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This contract is for the provision of a SAAS Cloud Contact Centre Service.

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only.

Call Off from Crown Commercial Services Framework Agreement GCloud 13.

Please note the awarded value is for the initial 3 years only. We reserved the right to extend the contract by a further 12 months and uplift the contract value accordingly. If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.

Award information

Awarded date

11 April 2024

Contract start date

1 November 2024

Contract end date

31 October 2027

Total value of contract

£809,897

This contract was awarded to 1 supplier.

Puzzel Ltd

Address

58 Herschel Street
Slough
Berkshire
SL1 1PG

Reference

Companies House number: 04124967

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Info Contracts

Address

Royal Exchange
MANCHESTER
M27BR
England

Telephone

0300 013 0102

Email

info-contracts@ofsted.gov.uk