Published date: 7 September 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Tourist guide services - 63514000
Administrative services related to tourism affairs - 75125000
Location of contract
SW1W 0BD
Value of contract
£595,000
Procurement reference
CF-0014800D4L000000DloEUAS
Published date
7 September 2023
Closing date
6 October 2023
Closing time
12pm
Contract start date
8 November 2023
Contract end date
7 November 2028
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.
In support of the Government's ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.
To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.
This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:
Lot 1 ACCESSIBILITY GUIDES
VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.
The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.
Lot 2 ACCESSIBILITY FEATURES QUESTION SET
VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.
As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.
Interested suppliers can access the procurement documentation for this opportunity free of charge via the Atamis eprocurement system: https://visitbritain.force.com/s/Welcome
Further details can be obtained via the following Find a Tender Services Link: https://www.find-tender.service.gov.uk/Notice/026542-2023
About the buyer
Contact name
Procurement Team
Address
3 Grosvenor Gardens
London
SW1W 0BD
United Kingdom
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Closing: 6 October 2023, 12pm
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