Published date: 27 March 2024

This notice was replaced on 27 March 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 27 March 2024)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Communication software package - 48510000

Location of contract

NR18 0WW

Value of contract

£121,861.62

Procurement reference

CF-0016500D4K000001WteKUAS

Published date

27 March 2024

Closing date

1 February 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Livechat for Norfolk & Suffolk Constabularies procured via G Cloud 13.

Award information

Awarded date

26 February 2024

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£121,861.62

This contract was awarded to 1 supplier.

Softcat plc

Address

Fieldhouse Lane, Marlow, Buckinghamshire, Marlow, SL7 1LW

Reference

None

About the buyer

Contact name

Vicky Forde

Address

Falconers Chase
Wymondham
NR18 0WW
GB

Email

victoria.forde@norfolk.police.uk