Published date: 23 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 April 2020, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

East Midlands

Value of contract

£384,000

Procurement reference

MT220521

Published date

23 March 2021

Closing date

8 April 2020

Closing time

12pm

Contract start date

1 July 2020

Contract end date

30 June 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Futures Housing Group is looking to appoint a provider to manage our Out of Hours Call Handling & Telecare Response Call Monitoring Service for a period of 3 years with the option to extend for a further 2 years. This Tender has two Lots to consider as described below:Lot 1 Work Stream OOH & Call Monitoring ServiceLot 2 Work Stream Warden Call Monitoring Service

More information

Links

Award information

Awarded date

1 July 2020

Contract start date

1 July 2020

Contract end date

30 June 2023

Total value of contract

£384,000

This contract was awarded to 2 suppliers.

Appello Careline UK Ltd

Address

Oregon House, 19 Queensway, New Milton

Reference

Companies House number: 03229746

Supplier is SME?

No

Supplier is VCSE?

No

Astraline (Johnnie Johnson Housing Trust) Ltd

Address

Astra House, Spinners Lane, Poynton

Reference

Companies House number

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Asher Lane, Ripley
Derby
DE5 3SW
England

Telephone

+44 3004562531

Email

procurementteam@futureshg.co.uk

Website

www.procuringourfutures.co.uk