Published date: 22 June 2021
This notice was replaced on 2 July 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 2 July 2025)
Closed early engagement
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Administration, defence and social security services - 75000000
Administrative social services - 85321000
Location of contract
SO14 7LY
Procurement reference
SCC-SMS-0078
Published date
22 June 2021
Closing date
7 July 2021
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Southampton City Council requires procurement of a Client Money and Case Management solution for local authority Appointee services.
For a period of 3 years with a potential maximum 24 month extension subject to operational need and value for money considerations
The implementation of a complete integrated client recording system for client money and case management Appointee teams.
Combine all aspects of work in one database.
Key supplier requirements are recent experience (within the last three years) of supplying a product that can provide a complete software solution for the financial administration and case management of client affairs
Enable creation and maintenance of financial records for individual clients
Monitor income and expenditure
Functionality to integrate/upload bank account records to enable income and expenditure reconciliation
Client record system to enable all client information to be held within the system and to record client history, notes and ideally to store of link to documents.
Diary/reminder facility
Reporting functionality
More information
Additional text
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Please provide information about your product and indicative pricing based on draft specification.
About the buyer
Contact name
Claire McCormack
Address
Civic Centre,Civic Centre Road
SOUTHAMPTON
SO147LY
England
claire.mccormack@southampton.gov.uk
Website
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