Published date: 23 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 January 2024, 2pm

Contract summary

Industry

  • International payment transfer services - 66115000

Location of contract

South West

Value of contract

£0

Procurement reference

tender_373951/1275427

Published date

23 November 2023

Closing date

17 January 2024

Closing time

2pm

Contract start date

5 April 2024

Contract end date

30 July 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The University of Bristol is seeking a single supplier to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience.

The main drivers have been identified as processing efficiency, streamlining the student payment experience, and improved utilisation of staff resources.

Full details are in the tender documents at the tendering portal.

Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer.


More information

Additional text

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries. To deliver a positive payment experience to students we aim to provide:

- a secure and efficient (with respect to time and cost) payment service,
- prompt, courteous, and well-informed resolution of queries around payment,
- a range of payment channels to suit different needs, and
-maximum visibility for the student of their payment from initiation to allocation.

Full details are in the tender documents at the tendering portal.

Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer.


About the buyer

Contact name

Lee Bryant

Address

4th Floor, Augustine's Courtyard Orchard Lane
Bristol
BS1 5DS
England

Telephone

+441174556044

Email

lee.bryant@bristol.ac.uk