Published date: 13 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 November 2025, 1pm

Contract summary

Industry

  • Contact management software package - 48333000

Location of contract

Yorkshire and the Humber

Value of contract

£738,360

Procurement reference

KMCIT-289

Published date

13 January 2026

Closing date

30 November 2025

Closing time

1pm

Contract start date

1 December 2025

Contract end date

30 November 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

To provide the council's contact centre telephony system

CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.

Award information

Awarded date

30 November 2025

Contract start date

1 December 2025

Contract end date

30 November 2028

Total value of contract

£738,360

This contract was awarded to 1 supplier.

NETCALL UK LIMITED

Address

Maylands Avenue
HP2 4NW
GB

Reference

Companies House number: 01888629

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Lisa Melia

Address

Town Hall
HUDDERSFIELD
HD12TA
England

Telephone

01484221000

Email

Lisa.Melia@kirklees.gov.uk