Published date: 11 April 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 13 May 2019

Contract summary

Industry

  • Performance review services - 79313000

Location of contract

Any region

Value of contract

£0

Procurement reference

BIP389109787

Published date

11 April 2019

Closing date

13 May 2019

Contract start date

1 June 2019

Contract end date

31 May 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A mystery shopping services is required covering the whole of the UK and NI for two current products. Firstly the Health & Safety & Environment Test which is delivered through two different forms of test centres. This will require the services of an experienced professional organisation to deliver a robust managed mystery shop program. In addition CITB will require an on demand mystery shopping service for centres delivering the 1 day Site Safety Plus Health & Assessment Health & Safety Awareness training courses. This would involve the attendance of a mystery shopper at a whole day training session to ensure that both the course is being delivered to the standard required and that candidates are being provided with the specified coursed materials.

This will be for 12 months plus a further 12 months subject to review

More information

Links

About the buyer

Address

Bircham Newton
King's Lynn
PE31 6RH
UK

Email

procurement@citb.co.uk