Published date: 4 January 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Telecommunications equipment and supplies - 32500000
Installation services (except software) - 51000000
Location of contract
South West
Value of contract
£49,250
Procurement reference
SOMRTD001-DN511836-84055931
Published date
4 January 2021
Closing date
4 December 2020
Closing time
12pm
Contract start date
4 January 2021
Contract end date
3 January 2024
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Currently SCC have an on prem PBX (Openscape) and SBC located at our main office (County hall). Calls are currently delivered into the PBX via a 150-sip channel connection from our current supplier (BT). Outbound calls are routed via 60 ISDN30 channels. Calls to and from branch sites are routed over the WAN. Staff working from home connect via VPN to the telephony system to make and receive calls.
SCC roadmap is to move most of the IT service into the cloud. SCC have already the moved most of its IT service into Microsoft Azure cloud services. SCC are currently using Microsoft Teams for chat and internal calling and are now looking to use it for external DDI calling. SCC have already purchased E5 licenses and Microsoft phone system is now available to us.
SCC require a supplier to provide a direct routing cloud solution for inbound and out outbound calling to and from MS Teams.
The new supplier will provide a sip link (150 channels) from their platform via SCC's internet connection to the legacy PBX located at County Hall for inbound calls. The supplier will manage OOH the porting/migration of our DDI ranges (see Openscape numbers doc) from the current supplier to their platform and route inbound calls directly into the legacy PBX. The sip circuit will be required for a min of 6 months.
The new supplier will provide a sip link (150 channels) from their platform to SCC's Microsoft tenant for inbound and outbound calls to Teams Phone System. Calls will route from SCC's Microsoft tenant via SCC's express route into County Hall and will break out of SCC's internet connection to staff WFH and route across SCC's WAN for staff located at remote sites. New supplier will assist SCC staff on the setup of Team Telephone system (see appendix Y doc). SCC staff will then migrate individual DDI and hunt group numbers from legacy PBX to Teams telephone System in a phased approach. *SCC must have control over the migration and be able to migrate individual numbers from our DDI ranges hosted by the new supplier*. Once the migration has been completed the sip circuit provided by the new supplier connected to the legacy PBX will be ceased and SCC will decommission the legacy PBX.
More information
Links
Award information
Awarded date
22 December 2020
Contract start date
4 January 2021
Contract end date
3 January 2024
Total value of contract
£49,250
This contract was awarded to 1 supplier.
Beckett Telecom
Address
Unit 6 & 7 Saturn House, Cavella Park, Aldermarston, Berkshire, RG7 8HA, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Company Registration Number: 2308695
About the buyer
Contact name
Jonathan Marks
Address
County Hall
Taunton
TA1 4DY
United Kingdom
Telephone
03001232224
commercialandProcurement@somerset.gov.uk
Website
Share this notice
Closing: 4 December 2020, 12pm