Published date: 28 June 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 August 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Retail trade services - 55900000

Location of contract

London, South East

Value of contract

£500,000 to £750,000

Procurement reference

tender_211818/779714

Published date

28 June 2019

Closing date

9 August 2019

Contract start date

21 November 2019

Contract end date

20 November 2024

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

This Invitation to Tender (ITT) requires the delivery of a retail solution, including a retail system, retail and warehousing processes, and integration with ecommerce, Customer Relationship Management (CRM), and finance systems. In the future, to support the wider programme, there will be integration with the ticketing solution.

The specification describes the business outcomes required, and the non-functional requirements we have for the retail solution.

The Tender pack, including the ITT and Specification, can be downloaded via: https://defra.bravosolution.co.uk/web/login.html

Suppliers will be required to register with BRAVO, if not already registered.

ITT title: RBGKEW/790 Retail Management System Kew
ITT ref: 5960
Project Ref: 27203


About the buyer

Contact name

Royal Botanic Gardens Kew

Address

The Herbarium
Surrrey
TW9 3AE
England

Email

procurement@kew.org