Published date: 16 October 2020

This notice was replaced on 26 August 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 26 August 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • Health and social work services - 85000000

Location of contract


Value of contract

£0 to £57,412,490

Procurement reference


Published date

16 October 2020

Closing date

16 November 2020

Closing time


Contract start date

1 April 2021

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Royal Borough of Kingston Upon Thames is seeking to commission a 'Flexible Framework Agreement' provision for Home Care and Reablement Services consisting of multiple suitably qualified providers under which it can call-off via direct awards. This procurement comprises of two lots. Lot 1 for care at home services; and Lot 2 Reablement.The 'Flexible Framework Agreement' will be commissioned under the Light Touch Regime (implemented through regulations 74-77 of the Public Contract Regulations 2015). This flexible framework agreement differs from those set up under the non-Light Touch Regime in that the Council may exercise it's flexibility to periodically 'open' the flexible framework for providers to submit applications to join, particularly if it needs to increase the capacity or respond to emerging needs. If the Council decides to open up the flexible framework agreement for applications it will do so on the same terms and conditions and on the same criteria.The duration of the flexible framework agreement will be 5 years, plus two 12-month extension periods at the absolute sole discretion of the Council, creating a maximum possible flexible framework term of 7 years. Call-off contracts will be of varying durations according to the assessed needs of service users

About the buyer


Guildhall 2
High Street
Kingston upon Thames


+44 2085475000