Published date: 11 December 2020

Last edited date: 11 December 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 15 January 2021, 5pm

Contract summary

Industry

  • Petroleum products, fuel, electricity and other sources of energy - 09000000

  • Public utilities - 65000000

Location of contract

West Midlands

Value of contract

£0

Procurement reference

Energyextra

Published date

11 December 2020

Closing date

15 January 2021

Closing time

5pm

Contract start date

1 April 2021

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

About us
Energyextra is a partnership of Housing Associations and Local Authorities. It was set up in May 2000 to give tenants easy access to cheaper gas and electricity and alleviate poverty, in particular fuel poverty. It is now constituted as a not for profit company, managed by a board of directors, who represent the partners, and meet on a regular basis. No director receives remuneration from the company and our surplus is devolved back to members to help them alleviate poverty with their own tenants.

We have the following membership;

Sandwell Council
Dudley Council
Accord Housing Association
Wrekin Housing Group
Black Country Housing Group
Brighter Futures

What we require
The partnership has around 60,000 homes under it's portfolio and we require a national energy supplier or broker to a national supplier to manage a voids and supplier switching process whereby voids are defaulted to the chosen supplier. The partnership has approximately 3,000 voids per annum.

What we are looking for in our chosen supplier or broker;

An efficient and swift void switching process including efficient data management and responsive property supply.

A process to ensure that void turnaround times are as short as possible with regard to closing down existing accounts, wiping debt from previous tenants, re-installing previously disconnected meters and the like

Ability to deal with issues outside of normal processes quickly and efficiently for our voids teams

Immediate benefit to our tenants when moving into their new property (i.e credit on meter, no standing charge period)

A high quality service to our tenants

Competitive pricing of energy to our tenants

Supporting new tenants to switch from SVR to the best rate available according to their requirements whilst advising them that other suppliers are available to them on the open market

Genuine social value programmes that will benefit our tenants

Commercial returns to Energyextra from voids (not from direct sale of products or services to tenants) that we will re-invest back into our tenants and communities.

Demonstrable commitment to your terms of service and self-reporting arrangements with a clear methodology covering compensation for non-compliance

High levels of renewable energy supplied

Flexibility of terms

We will be scoring potential partners based on;

Your track record and experience

Your proposed void offer and process based on the above criteria.
Please see attachment for details of scoring criteria.

What we expect;

In the first instance please submit a written statement of no more than 1,000 words stating how you will meet the above criteria. The board will then invite selected applicants to do a presentation to the board. Please submit your statement to peter.hoarle@bchg.co.uk by 15th January 5pm with the subject 'energyextra tender'

Presentations to the board will be by Teams and will be conducted on Wednesday 3rd February

More information

Attachments

Links

About the buyer

Contact name

Peter Hoarle

Address

134 HIGH ST
ROWLEY REGIS
B650EE
England

Telephone

0121 5611969

Email

peter.hoarle@bchg.co.uk

Website

www.bchg.co.uk