Published date: 17 February 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 August 2020, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£300,000

Procurement reference

tender_244527/926413

Published date

17 February 2021

Closing date

18 August 2020

Closing time

12pm

Contract start date

18 January 2021

Contract end date

31 December 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The contractor will be expected to perform a dual role in respect of applicants to the programme. Firstly, an ongoing quality assurance function to regional partnerships and DfE on applications and applicant tracking at all stages of the process from appointment in October 2020 through to end of contract. Secondly, as a single, accurate and consistent contact point and source of information for applicants at all stages of the assessment process. Tasks will include managing acknowledgements of applications and results promptly (e.g. 95% of responses to applicant queries/complaints in 24 hours) following both the initial sift and the subsequent assessment process and assessment centre phase.


More information

Attachments


Award information

Awarded date

18 January 2021

Contract start date

18 January 2021

Contract end date

31 December 2021

Total value of contract

£300,000

This contract was awarded to 1 supplier.

Capita Business Services Limited

Address

65 Gresham Street, London EC2V 7NQ

Reference

Companies House number: 02299747

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Hazel McLellan

Address

Sanctuary Buildings, 20, Great Smith Street
London
SW1P 3BT
England

Telephone

44

Email

hazel.mclellan@education.gov.uk