Published date: 15 May 2018

Last edited date: 15 May 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 April 2017

Contract summary

Industry

  • Recreational, cultural and sporting services - 92000000

  • Other community, social and personal services - 98000000

Location of contract

North West

Value of contract

£100,000

Procurement reference

SEFT001-DN261773-60818813

Published date

15 May 2018

Closing date

27 April 2017

Contract start date

1 May 2017

Contract end date

31 October 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The aim of the Welcome Ambassadors is to provide an exceptional welcome to all visitors and residents across Southport. This will commence with the Open Golf Championships and July and will extend through the work supported via the Coastal Communities Fund programme of works.

The importance of such as role is to engage with the public, offer advice, directions and general information alongside managing any town centre issues such as rough sleeping etc. These Ambassadors provide a face for people and a link to SMBC and BID.

The aspiration is that all visitors and residents feel safe, welcome and involved in the town and its ongoing developments. Events such as the Open Golf offer an ideal showcase for Southport and Sefton.

Specification
1. A team of 3 full -time Ambassadors, working 9-hour shifts (exact hours tbc)
2. 7 day cover with 2 Ambassadors on duty each day.
3. A full uniform (winter and summer)
4. A bespoke, ongoing training programme, including full induction, health & safety training, ELS, public facing and customer service skills.
5. Licensing and operation of the PDA reporting system, including real-time dashboard and monthly management reports.
6. Full management support and monthly updates with the team

More information

Links

Award information

Awarded date

28 April 2017

Contract start date

1 May 2017

Contract end date

1 November 2017

Total value of contract

£90,000

This contract was awarded to 1 supplier.

The Welcome People Ltd

Address

W1W 8AF

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Stuart Bate

Address

7th Floor Merton House
Stanley Road
Bootle
L20 3UU
United Kingdom

Telephone

+44 1519344288

Email

stuart.bate@sefton.gov.uk

Website

http://www.sefton.gov.uk/