Published date: 23 October 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 February 2017

Contract summary

Industry

  • Telephone switchboard services - 64214200

  • Telephone survey services - 79311210

  • Telephone-answering services - 79510000

Location of contract

Any region

Value of contract

£12,250,000 to £24,500,000

Procurement reference

EALING001-DN231422-33608568

Published date

23 October 2018

Closing date

22 February 2017

Contract start date

24 September 2018

Contract end date

23 September 2025

Contract type

Service contract

Procedure type

Competitive dialog

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Award of national out of hours telephony contract for Councils and Housing Associations, with the London Borough of Ealing as lead client, to Capita Business Services Limited


Award information

Awarded date

13 September 2018

Contract start date

24 September 2018

Contract end date

23 September 2025

Total value of contract

£12,250,000

This contract was awarded to 1 supplier.

Capita Business Services Limited

Address

30 Berners Street, London, England, W1T 3LR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Vincent Hunt

Address

Ealing Council
Perceval House, 14/16 Uxbridge Road
Ealing
W5 2HL
United Kingdom

Telephone

+44 7970659846

Email

huntv@ealing.gov.uk

Website

http://www.ealing.gov.uk