Published date: 26 February 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
Yorkshire and the Humber
Value of contract
£0 to £900,000
Procurement reference
20220226223109-104123
Published date
26 February 2022
Closing date
29 March 2022
Closing time
12pm
Contract start date
8 June 2022
Contract end date
31 October 2028
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Council is looking for an innovative and user friendly ICT system for cash receipting and income management (CRIMS) which streamlines processes, creating efficiencies, reducing both time and cost.
This system will be hosted in the UK and fully managed with PCI-DSS accreditation. Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services.
The system then needs to allocate these to the correct income stream of the Council. There is a requirement for a number of interfaces between the CRIMS and other Council systems.
Different payments channels must be available to residents/citizens for them to make payment, this must be user friendly, intuitive, available on all devices at all times of the day, and improves their experience of making payments.
More information
Links
About the buyer
Contact name
Pamela Roebuck
Address
Wakefield One, Burton street
Wakefield
WF1 2EB
ENG
Telephone
+44 1924306976
Website
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Closing: 29 March 2022, 12pm
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