Published date: 2 May 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 February 2025, 4pm

Contract summary

Industry

  • Tickets - 22459000

Location of contract

England

Value of contract

£0

Procurement reference

BOLT001-DN757786-86505197

Published date

2 May 2025

Closing date

5 February 2025

Closing time

4pm

Contract start date

14 April 2025

Contract end date

13 April 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Borough Council of Bolton ("the Authority") is prepared to receive tenders for The Albert Halls Box Office & Ticketing Contract, which will be subject to the information, specification and tender package enclosed.

TAH (The Albert Halls) is looking to appoint a provider for the supply of a ticketing solution for the administration of ticket sales and to provide a customer relationship management (CRM) solution.

TAH (The Albert Halls) is looking to appoint a provider for the supply of a fully managed system covering sales, customer care, and CRM. This must include direct management of a purchasing application and ticket sales, technical support, marketing support, customer relationship management (CRM) support, secure dispatch of physical tickets, and customer service support through a contact centre.

The term of the Contract will be for two (2) years with the option of up to two (2) twelve (12) month extensions available. It is intended for the Contract to commence on 1 April 2025.

More information

Links

Award information

Awarded date

3 April 2025

Contract start date

14 April 2025

Contract end date

13 March 2027

Total value of contract

£85,320

This contract was awarded to 1 supplier.

The Lowry Centre Ltd trading as Quaytickets

Address

The Lowry, Pier 8, Salford Quays, M50 3AZ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

3rd Floor Bolton Town Hall
Victoria Square
Bolton
BL1 1RU
England

Email

corporate.procurement@botlon.gov.uk

Website

http://www.bolton.gov.uk/