Published date: 14 March 2020

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Closing: 16 April 2020

Contract summary

Industry

  • Health and social work services - 85000000

  • Health services - 85100000

Location of contract

North West

Value of contract

£1 to £3,800,000

Procurement reference

20200314153231-39

Published date

14 March 2020

Closing date

16 April 2020

Contract start date

1 October 2020

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS Shared Business Services (NHS SBS) are acting on behalf of NHS Bolton Clinical Commissioning Group (CCG), to obtain a Provider to deliver a high quality service for adults experiencing hearing and communication difficulties who feel they might benefit from a hearing assessment and rehabilitation including the option of trying hearing aids with aftercare and support, in line with the National Commissioning Framework, other national guidance and local requirements. The vision for people with hearing problems is for them to receive high quality, efficient services delivered closer to home, or a more convenient location within accessible transport routes, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.

The key principles of an integrated hearing service, within which the Adult Hearing Service operates, is to:
•Improve public health and occupational health focus on hearing loss;
•Reduce prevalence of avoidable permanent hearing loss;
•Encourage early identification, diagnosis and management of hearing loss through improved service user and professional education;
•Provide person-centred care, and respond to information and psychosocial needs, including for the effect on partners (or service user's chosen support) of living with poor hearing;
•Support communication needs by providing timely signposting to lip reading classes and assistive technologies and other rehabilitation services;
•Promote inclusion and participation of people who are deaf or hard of hearing;
•Compliance with clinical guidance and good practice; and
•Improve the service through research and development and the adoption of new evidence based technologies and practices.
Further information on the service can be located on the EU-Supply Website.
The affordability limit for the total Contract (including any potential extensions) is £3,800,000 and the Contract will be for the duration of a 3 year initial period with an option to extend for up to a further 2 years with a service commencement date of 1st October 2020. Bidders wishing to express an interest in participating in this Invitation to Tender (ITT) should register their interest on the EU-Supply Website to access the documentation using reference 38586. To register on EU-Supply please log on to the following Website: https://nhssbs.eu-supply.com. The ITT documentation should be completed and submitted by 5pm on 16th April 2020. Please note that this Service can be delivered by a Single Provider (able to undertake 100% of the key contract deliverables) or a as a Lead Bidder who will use third parties to deliver some of the services.
An advert has also been placed on OJEU.


More information

Previous notice about this procurement

The Provision of an Adult Hearing Service Service on behalf of NHS Bolton Clinical Commissioning Group

  • Opportunity
  • Published 14 March 2020


About the buyer

Contact name

Rachael Frank

Address

St Peters House, Silverwell St
Bolton
BL1 1PP
ENG

Telephone

+44 1612123714

Email

rachael_frank@nhs.net