Published date: 12 August 2024

This notice was replaced on 5 November 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 5 November 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Repair and maintenance services of building installations - 50700000

Location of contract

North East

Value of contract

£280,000

Procurement reference

DN735418

Published date

12 August 2024

Closing date

11 September 2024

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Framework Agreement for the Maintenance, Service and Repair of automatic heating controls - BEMS Systems. This Framework is to cover the complete servicing/maintenance & any breakdown repairs of the Heating Plant Automatic Controls & BEMS Systems within various Durham County Council facilities & other managed buildings. The contract is to cover a wide & diverse range of properties, with approximately 250 establishments including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire & rescue stations etc.

The Council intends to appoint the successful contractor as number one ranked bidder on the framework. The second placed bidder will be held in reserve.

There is a requirement for the successful Contractor to provide unlimited emergency call outs 24-hour, 365 days a year, with agreed guaranteed response times.

Initial duration of proposed Framework Agreement is 2 years subject to the right of the Council (at its sole discretion) to exercise its option to extend for an additional overall term of no greater than a further 2 years from the actual end date.

Framework will be available for use by Durham County Council & the following additional Contracting Authorities, where they have entered into a Procurement Service Level Agreement (SLA) with Durham County Council:
- Academy Schools & Multi-Academy Trusts in County Durham & Darlington,
- Maintained Schools in County Durham & Darlington,
- County Durham & Darlington Fire and Rescue Service,
- Durham Constabulary & the Office of the Durham Police & Crime Commissioner,
- Believe Housing
- Parish Councils & Town Councils in County Durham.

The above list is not exhaustive, however, & in addition to the above the Framework may also be made available to other Organisations, again where these have entered into a Procurement SLA with Durham County Council.

An up-to date list of these SLA partners is available on our website at:

http://www.durham.gov.uk/dobusinesswithus

Please access the tender docs for free for full details of specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) and access the tender using reference DN735418.

If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below.

The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.

. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com ) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.

Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk


About the buyer

Address

County Hall
DURHAM
DH15UQ
England

Email

kay.duthie@durham.gov.uk