Published date: 1 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 January 2023, 5pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

South East

Value of contract

£445,192

Procurement reference

2201074

Published date

1 March 2023

Closing date

10 January 2023

Closing time

5pm

Contract start date

15 February 2023

Contract end date

14 February 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer.

Award information

Awarded date

15 February 2023

Contract start date

15 February 2023

Contract end date

14 February 2026

Total value of contract

£445,192

This contract was awarded to 1 supplier.

Arcus Global Limited

Address

Future Business Centre, Kings Hedges Road, Cambridge, Cambridgeshire, CB4 2HY

Reference

Companies House number: 06946606

Value of contract

£445,192

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

John Patrick

Address

District Council Offices Civic Centre
ST ALBANS
AL13JE
England

Telephone

01727819306

Email

procurement@stalbans.gov.uk