Published date: 21 February 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 May 2021, 4pm

Contract summary

Industry

  • Repair and maintenance services of measuring, testing and checking apparatus - 50410000

Location of contract

DT4 8UB

Value of contract

£77,662

Procurement reference

tender_272719/1045699

Published date

21 February 2022

Closing date

14 May 2021

Closing time

4pm

Contract start date

1 June 2021

Contract end date

1 June 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The service contract is to provide technical support to cover all instruments listed in Annex A and must include:
1. Maintenance service to include annual on-site Preventive Maintenance (including parts, labour, travel and expenses)
2. On-site repair services, including
2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour)
2.2 Parts, consumables and supplies required for repair, including detector lamps
2.3 Provision of appropriate loan unit (if available) if on-site repair is impractical
2.4 Response time as on-site within two working days or less of the fault being logged.
3. Other services:
3.1 Hardware and software telephone/email support within 24 hrs
3.2 Firmware upgrades
3.3 Option for software upgrades
3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.

Award information

Awarded date

24 May 2021

Contract start date

1 June 2021

Contract end date

1 June 2022

Total value of contract

£0

This contract was awarded to 1 supplier.

Mason Scientific

Address

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Chloe Halifax

Address

Pakefield Road
Lowestoft
NR33 0HT
England

Telephone

0

Email

Chloe.Halifax@cefas.co.uk