Published date: 22 November 2021

This notice was replaced on 22 November 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 22 November 2021, last edited 22 November 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health services - 85100000

Location of contract

LS2 7PD

Value of contract

£110,000

Procurement reference

CF-0480100D0O000000rwimUAA2

Published date

22 November 2021

Closing date

6 December 2021

Closing time

12pm

Contract start date

7 December 2021

Contract end date

30 June 2022

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Authority is looking for a Supplier for the provision of a dedicated helpline, consisting of telephone and email support and available for: prototype practices, commissioners, and patients.

Background Information:

The Department of Health and Social Care (DHSC) announced on 14 October 2021 that the National Health Service (Dental Services) (Prototype Agreements) 2015 regulations will fall on 31 March 2022. There are currently 99 high street dental practices and 3 community dental services that are operating under these regulations. These contracts will by default revert to their underlying General Dental Service (GDS) contract and Personal dental service (PDS) agreement contractual terms and conditions. Many of these contracts have operated within the prototype programme longer than they have operated within the UDA system. As a consequence of a changed way of working NHS England and NHS Improvement (NHSE/I) recognises that prototype practices, practice staff, patients and commissioners will need support across the transition period as practices prepare to revert to their underlying GDS/PDS agreements.

In order to reduce practice burden and ensure smooth transition for patients, commissioners and contractors NHSE/I are seeking to mobilise a dedicated helpline, consisting of telephone and email support and available for: prototype practices, commissioners and patients from December 2021 - 30 June 2022.

Essential Skills Deliverables:

Bidders will need to demonstrate their skills, experiences, and ability to deliver the specification and value for money through a quality element of the scoring and bid evaluation process.


Deliverables:
Mobilise and deliver a dedicated helpline, consisting of telephone and email support and available for: prototype practices, commissioners, and patients from December 2021 - 30 June 2022

Please apply here: https://health-family.force.com/s/Welcome


About the buyer

Contact name

Sajjad Khan

Address

Quarry Hill,
Leeds
LS2 7PD
United Kingdom

Email

england.commercialqueries@nhs.net