Published date: 18 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 February 2023, 11am

Contract summary

Industry

  • Document management system - 48311100

Location of contract

North East

Value of contract

£77,920 to £77,925

Procurement reference

Doc1280798812

Published date

18 March 2025

Closing date

20 February 2023

Closing time

11am

Contract start date

7 March 2023

Contract end date

7 March 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening.
The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England.
Requirements is for Managed IT Service

Award information

Awarded date

20 February 2023

Contract start date

7 March 2023

Contract end date

7 March 2024

Total value of contract

£77,925

This contract was awarded to 1 supplier.

Telefonica Uk Limited

Address

9a Rushmere Shopping Centre Central Way
CRAIGAVON
Co Armagh
BT64 1AA
GB

Reference

Companies House number: 01743099

Value of contract

£77,925

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Tracy Bold

Address

Broadway
SALFORD
M502UW
United Kingdom

Telephone

0161 212 3701

Email

nsbs.ops.procurementisfe@nhs.net