Published date: 11 April 2022

Last edited date: 6 May 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 May 2022, 12pm

Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

E20 1JQ

Value of contract

£0

Procurement reference

IT-117-2374-BC/02374

Published date

11 April 2022

Closing date

16 May 2022

Closing time

12pm

Contract start date

9 July 2022

Contract end date

9 April 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

IELTS is the International English Language Testing System. It is the world's most popular English language Test for higher education and global migration, with over 3.5 million IELTS Tests taken in the last years. The British Council offers IELTS Tests throughout the world. IELTS for UKVI is approved Secure English language tests (SELT) by the UK Home Office for visa applications to the UK.
The British Council contracts independent, qualified third-party suppliers to conduct annual Mystery Shopping Events at all IELTS SELT Test Points, measuring quality and compliance of the service against UKVI requirements and gathering specific information about the services.
The Mystery Shopping programme is currently split into two geographical categories or lots i.e.
Lot 1) United Kingdom (UK) IELTS SELT locations, and
lot 2) Rest of the World (ROW) IELTS SELT locations.
A list of locations for the respective lots are provided via links in the RFP. The lists are subject to regular review and updates.
Suppliers are invited to submit a separate proposal for either one or both lots. The supplier(s) must have the ability and resources to effectively deliver the programme in either one or both lots as per agreed target and reporting timeline.
The supplier must recruit, select, train and performance monitor Mystery Shoppers to conduct the shopping exercise. The supplier is responsible for logistics and coordination of the programme as per agreed targets.

More information

Links

Additional text

If you are interested in expressing an interest and/or bidding for this project, please go to https://in-tendhost.co.uk/britishcouncil . You may then have to register your company before you can express an interest for this project and get access the documents.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Brian D'Mello

Address

1 Redman Place
Stratford
London
E20 1JQ
United Kingdom

Telephone

-

Email

Brian.DMello@BritishCouncil.Org