Published date: 17 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 August 2021, 5pm

Contract summary

Industry

  • Research services - 73110000

Location of contract

United Kingdom

Value of contract

£35,000

Procurement reference

SR717671102

Published date

17 November 2021

Closing date

31 August 2021

Closing time

5pm

Contract start date

7 October 2021

Contract end date

8 April 2022

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.

More information

Attachments

Award information

Awarded date

28 September 2021

Contract start date

7 October 2021

Contract end date

8 April 2022

Total value of contract

£35,000

This contract was awarded to 1 supplier.

IFF Research Ltd

Address

St Magnus House, 3 Lower Thames Street, London, EC3R 6HD

Reference

Companies House number: 849983

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Catherine Moore

Address

Customs House Annexe,20 Lower Thames Street
LONDON
SS991AA
England

Email

catherine.moore3@hmrc.gov.uk