Published date: 6 February 2019

Last edited date: 6 February 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 5 March 2019

Contract summary


  • Networks - 32400000

  • Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000

  • Hardware consultancy services - 72100000

    • Software programming and consultancy services - 72200000

    • Computer-related services - 72500000

    • Computer support and consultancy services - 72600000

    • Computer network services - 72700000

Location of contract

Any region

Value of contract


Procurement reference


Published date

6 February 2019

Closing date

5 March 2019

Contract start date

1 January 2020

Contract end date

31 December 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



CRFCA is seeking to appoint a Managed Services Provider (MSP) to manage and support the Communication & Information Systems for CRFCA Head Office staff; for the 13 Reserve Forces' and Cadets' Associations (RFCAs); the approximately 55 County Army Cadet Force organisations (ACF); and their users. Please see attcahed CRFCA ITT v1.2pdf, for the main ITT document.

The service will also support CRFCA's obligation to deliver their Service Level Agreement (SLA) commitment to the UK Ministry of Defence (MOD).
The IT systems to be supported include a data centre in Aldershot, with back up facilities in a CRFCA owned data centre in London; core systems including "Project Haldane 2" (PH2); local area networks; firewalls and local IT systems in the RFCAs and around 1000 mobile devices, consisting of laptops, mobile phones, printers, etc. The MSP will also be responsible for support of the Wide Area Network (WAN) that is provided under Lot 2.

More information


About the buyer

Contact name

Paul Hocking


2-3 Blotts Barn
Brooks Road