Published date: 6 February 2019
Last edited date: 6 February 2019
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Networks - 32400000
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000
Hardware consultancy services - 72100000
Software programming and consultancy services - 72200000
Computer-related services - 72500000
Computer support and consultancy services - 72600000
Computer network services - 72700000
Location of contract
Any region
Value of contract
£1,000,000
Procurement reference
CRFCA_ITT_V1.3
Published date
6 February 2019
Closing date
5 March 2019
Contract start date
1 January 2020
Contract end date
31 December 2025
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
CRFCA is seeking to appoint a Managed Services Provider (MSP) to manage and support the Communication & Information Systems for CRFCA Head Office staff; for the 13 Reserve Forces' and Cadets' Associations (RFCAs); the approximately 55 County Army Cadet Force organisations (ACF); and their users. Please see attcahed CRFCA ITT v1.2pdf, for the main ITT document.
The service will also support CRFCA's obligation to deliver their Service Level Agreement (SLA) commitment to the UK Ministry of Defence (MOD).
The IT systems to be supported include a data centre in Aldershot, with back up facilities in a CRFCA owned data centre in London; core systems including "Project Haldane 2" (PH2); local area networks; firewalls and local IT systems in the RFCAs and around 1000 mobile devices, consisting of laptops, mobile phones, printers, etc. The MSP will also be responsible for support of the Wide Area Network (WAN) that is provided under Lot 2.
More information
Attachments
-
- Appendix A_CRFCA Supplier Questionnaire MPS_V1.0.docx
- Tender notice
- Appendix A_CRFCA Supplier Questionnaire MPS_V1.0
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- Appendix B_CRFCA Supplier Questionnaire WAN_V1.0.docx
- Tender notice
- Appendix B_CRFCA Supplier Questionnaire WAN_V1.0
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- Appendix C part 1_ServiceCatalogue v1.0.pdf
- Tender notice
- Appendix C part 1_ServiceCatalogue v1.0
-
- Appendix C part 2 _ServiceCatalogue.jpeg
- Tender notice
- Appendix C part 2 _ServiceCatalogue
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- Appendix C part 3_ServiceCatalogue.jpeg
- Tender notice
- Appendix C part 3_ServiceCatalogue
-
- Appendix D Equipment List v1.0.pdf
- Tender notice
- Appendix D Equipment List v1.0
-
- Appendix E Users and Sites v1.0.pdf
- Tender notice
- Appendix E Users and Sites v1.0
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- Appendix F -Last 12 Months Call Volumes v1.1.pdf
- Tender notice
- Appendix F -Last 12 Months Call Volumes v1.1
-
- Appendix G MSP SLAs v1.0.pdf
- Tender notice
- Appendix G MSP SLAs v1.0
-
- Appendix H_Catalogue v1.0.pdf
- Tender notice
- Appendix H_Catalogue v1.0
-
- Appendix I_Cost Template_MSP_Lot 1 v1.0.xlsx
- Tender notice
- Appendix I_Cost Template_MSP_Lot 1 v1.0
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- Appendix J_part 1 Network sites list WANv1.1.pdf
- Tender notice
- Appendix J_part 1 Network sites list WANv1.1
-
- Appendix J_part2 WAN Network Diagram v1.0.pdf
- Tender notice
- Appendix J_part2 WAN Network Diagram v1.0
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- Appendix K_Cost Template_WAN_Lot 2 v1.0.xlsx
- Tender notice
- Appendix K_Cost Template_WAN_Lot 2 v1.0
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- Appendix L - MSP Response Document v1.0.xlsx
- Tender notice
- Appendix L - MSP Response Document v1.0
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- Appendix M - WAN Response Document v1.0.xlsx
- Tender notice
- Appendix M - WAN Response Document v1.0
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- CRFCA ITT v1.2.pdf
- Tender notice
- CRFCA ITT v1.2
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- CRFCA_Questions Answers_FINAL.pdf
- Clarifications to bidders questions
- CRFCA_Final Clarification Question and Answer document
About the buyer
Contact name
Paul Hocking
Address
2-3 Blotts Barn
Brooks Road
WELLINGBOROUGH
NN9 6NS
England
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Closing: 5 March 2019