Published date: 21 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 September 2023, 12am

Contract summary

Industry

  • Industry specific software package - 48100000

Location of contract

Any region

Value of contract

£2,500,000

Procurement reference

BIP810275618

Published date

21 September 2023

Closing date

20 September 2023

Closing time

12am

Contract start date

2 October 2023

Contract end date

2 July 2028

Contract type

Supply contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.

More information

Links

Award information

Awarded date

20 September 2023

Contract start date

2 October 2023

Contract end date

2 July 2028

Total value of contract

£2,500,000

This contract was awarded to 1 supplier.

Expian Ltd

Address

8/12 Camden High Street
Camden High Street
5th Floor
London
NW1 0JH

Reference

None

Supplier is SME?

Yes

About the buyer

Address

Apartment 62
East Molesey
KT8 9AU
UK

Telephone

+442031666076

Email

robert.turnbull@hrp.org.uk