Published date: 25 May 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software consultancy services - 72266000
Research and development services and related consultancy services - 73000000
Research and development consultancy services - 73200000
Research consultancy services - 73210000
Location of contract
B70 8SZ
Value of contract
£10,000 to £20,000
Procurement reference
IT-230-6963-TASS/030523/MSJC 2023
Published date
25 May 2023
Closing date
15 June 2023
Closing time
3pm
Contract start date
10 July 2023
Contract end date
9 July 2025
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
TITLE OF PROJECT
Tenant Satisfaction Surveys
BRIEF DESCRIPTION
Sandwell Council's Housing Service would like to deliver annual satisfaction surveys to tenants, across a two-year contract with the option to extend for a further two years. This will enable the council to collect feedback from the tenants to aid the improvement and development of services delivered. Following the delivery of the survey's results, an analysis of the findings is to be completed and presented back to the council shortly after. By the surveys being delivered under contract, allows the opportunity for the work to be delivered under business-as-usual utilizing a methodology and delivery approach that increases response rate. The survey delivery has now become a requirement of the Housing Regulator and Consumer Standards Framework.
Sandwell has a housing stock of approx. 28,059 properties including private finance initiative properties not including an additional 1,290 leaseholders. The satisfaction surveys will need to include all Sandwell Council tenants including private finance initiative properties, whilst the leaseholders require their own, individual surveys carried out. Sandwell currently collect data on the demographic of tenants including but not limited to gender, age, ethnicity, and the proportion of tenants with disabilities. The satisfaction surveys will need to be representative of Sandwell tenants considering both population and demographic.
The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to Quotation or other related documents.
To submit a quotation you will be required to 'Opt In'.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.
Closing date: 15th June 2023 at 15:00hrs
More information
Links
-
- https://in-tendhost.co.uk/sandwellmbc/aspx/
- Additional information on how to apply for this contract
Additional text
-
TITLE OF PROJECT
Tenant Satisfaction Surveys
BRIEF DESCRIPTION
Sandwell Council's Housing Service would like to deliver annual satisfaction surveys to tenants, across a two-year contract with the option to extend for a further two years. This will enable the council to collect feedback from the tenants to aid the improvement and development of services delivered. Following the delivery of the survey's results, an analysis of the findings is to be completed and presented back to the council shortly after. By the surveys being delivered under contract, allows the opportunity for the work to be delivered under business-as-usual utilizing a methodology and delivery approach that increases response rate. The survey delivery has now become a requirement of the Housing Regulator and Consumer Standards Framework.
Sandwell has a housing stock of approx. 28,059 properties including private finance initiative properties not including an additional 1,290 leaseholders. The satisfaction surveys will need to include all Sandwell Council tenants including private finance initiative properties, whilst the leaseholders require their own, individual surveys carried out. Sandwell currently collect data on the demographic of tenants including but not limited to gender, age, ethnicity, and the proportion of tenants with disabilities. The satisfaction surveys will need to be representative of Sandwell tenants considering both population and demographic.
The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to Quotation or other related documents.
To submit a quotation you will be required to 'Opt In'.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.
Closing date: 15th June 2023 at 15:00hrs
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Mitchell Simcox
Address
West Bromwich
West Bromwich
West Midlands
B70 8SZ
United Kingdom
Telephone
01215696000
Share this notice
Closing: 15 June 2023, 3pm
All content is available under the
