Published date: 13 January 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 January 2017

Contract summary

Industry

  • Data entry services - 72312000

  • Survey services - 79311000

  • Survey design services - 79311100

    • Survey analysis services - 79311300

    • Customer survey services - 79342310

    • Customer satisfaction survey - 79342311

Location of contract

Any region

Value of contract

£25,000 to £50,000

Procurement reference

BIP235061945

Published date

13 January 2017

Closing date

30 January 2017

Contract start date

14 February 2017

Contract end date

31 March 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Dorset HealthCare NHS Foundation Trust (the Trust) requires a Patient Experience feedback service for collecting and reporting real time feedback from service users, carers, families and staff. The selected supplier of this service will be an experienced market research organisation who has previously worked to deliver a patient experience feedback service by capturing and reporting on feedback in healthcare settings.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Claire Lewis

Address

Sentinel House
4-6 Nuffield Road
Poole Dorset
BH17 0RB
UK

Telephone

01202277269

Email

claire.lewis@dhuft.nhs.uk