Published date: 13 August 2021

This notice was replaced on 29 November 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 November 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£486,104

Procurement reference

tender_270278/988693

Published date

13 August 2021

Closing date

4 June 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Avaya telephony platform underpins the MCA's telephony capability as a whole directly provisioning HM Coastguard, corporate users and three contact centres. This is the renewal of the Avaya Managed Service contract and using the opportunity to achieve enhanced SLAs.


Award information

Awarded date

16 July 2021

Contract start date

1 October 2021

Contract end date

30 September 2024

Total value of contract

£486,104

This contract was awarded to 1 supplier.

4NET TECHNOLOGIES LTD

Address

3 Scholar Green Road, MANCHESTER, M32 0TR, UNITED KINGDOM

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Spring Place, 105 Commercial Road
Southampton
SO15 1EG
England

Telephone

0

Email

contracts@mcga.gov.uk

Website

https://www.gov.uk/government/organisations/maritime-and-coastguard-agency