Published date: 20 September 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 13 October 2023, 12pm

Contract summary


  • Software programming and consultancy services - 72200000

  • Systems and technical consultancy services - 72220000

  • Project management consultancy services - 72224000

    • System software acceptance testing consultancy services - 72226000

    • Software integration consultancy services - 72227000

    • Systems consultancy services - 72246000

    • Software consultancy services - 72266000

    • Computer support and consultancy services - 72600000

Location of contract

SO16 0AS

Value of contract

£40,000 to £100,000

Procurement reference


Published date

20 September 2023

Closing date

13 October 2023

Closing time


Contract start date

1 November 2023

Contract end date

31 October 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Ordnance Survey has a mature online presence, with our e-commerce store being rebuilt on the BigCommerce platform in 2020 and our development partner has supported, maintained, and continued developing the site and its associated services.
Since its development, the searching, merchandising and recommendations functionality has remained the default function that Big Commerce has to offer.

Ordnance Survey is looking to take on a new search, merchandising and recommendation tool that will integrate with the BigCommerce platform that will provide more control over these areas of the website, the goal is to provide a better customer experience and showcase the products that we have to offer in a clearer, more relevant, and interesting way.

More information


Additional text

The Tender documentation is free to access and download on the following link:

Visit to access the (In-tend) supplier portal.

If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing

Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Vicki Walton


Adanac Drive
SO16 0AS
United Kingdom