Published date: 17 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 May 2023, 12pm

Contract summary

Industry

  • Market research services - 79310000

  • Customer survey services - 79342310

  • Customer satisfaction survey - 79342311

Location of contract

LS10 1FB

Value of contract

£320,000

Procurement reference

18-23 ITT

Published date

17 November 2023

Closing date

5 May 2023

Closing time

12pm

Contract start date

12 June 2023

Contract end date

11 June 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Yorkshire Housing is looking to procure a forward thinking and socially aware Supplier that has the ability to deliver an excellent solution delivering a blended approach to delivery of Tenant Satisfaction Measures in line with the Social Housing Regulation Bill, and a broader rollout of transactional surveys for the key activities we undertake in the organisation like Repairs, Complaints, Lettings etc. .

For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing.co.uk

More information

Previous notice about this procurement

Tenant Satisfaction Measures

  • Opportunity
  • Published 6 April 2023, last edited 24 April 2023

Additional text

For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing.co.uk

Key Dates and Timeline for Procurement:

Tender Issued: 6th April 2023
Deadline for Expressions of Interest and Clarifications 21 April @12.00
Tender Submission Deadline: 5th May 2023 @ 12:00
Initial evaluation & clarifications: w/c 9th May 2023
Demonstrations / Interviews: 22nd - 24th May 2023
Notification of Result : by 2nd June 2023
Estimated Contract commencement: 12th June 2023

Award information

Awarded date

17 July 2023

Contract start date

17 July 2023

Contract end date

16 July 2024

Total value of contract

£75,903

This contract was awarded to 1 supplier.

MEL RESEARCH LIMITED

Address

Somerset House,37 Temple Street
BIRMINGHAM
West Midlands
B2 5DP
GB

Reference

Companies House number: 03000946

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Service

Address

The Place
2 Central Place
Leeds
LS10 1FB
United Kingdom

Telephone

07768468471

Email

YHtenders@yorkshirehousing.co.uk

Website

https://www.yorkshirehousing.co.uk/