Published date: 21 August 2019

Last edited date: 21 August 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 27 September 2019

Contract summary


  • Telephone network equipment - 32429000

  • Telephone switchboards - 32543000

  • Telephone equipment - 32550000

    • Telephone cables and associated equipment - 32551000

Location of contract

TW18 1XB

Value of contract

£150,000 to £160,000

Procurement reference

SPBC - 027768

Published date

21 August 2019

Closing date

27 September 2019

Contract start date

28 October 2019

Contract end date

28 October 2023

Contract type

Service contract

Procedure type

Open (non-OJEU)

Any interested supplier may submit a tender in response to an opportunity notice.

Non-OJEU (Official Journal of the European Union) procedures are valued below a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Spelthorne Borough Council are currently out to tender for the provision of a contact centre telephony solution.

Suppliers that would like to take part in this tender process are invited to 'Express Interest' upon which they will be give access to the full tender documentation through this e-tendering system.

When the tender documents have been made available involved suppliers will receive notification via email and the tender documents can be accessed from the 'My Tenders' area of this website and selecting the 'View Details' button of this project.

The deadline for the return of submissions is the 13 September 2019. Please allow sufficient time to make your return as late submissions will not be permitted.

Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above.

More information


Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Victoria Statham


Knowle Green
TW18 1XB
United Kingdom