Published date: 18 July 2019

Last edited date: 18 July 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 August 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

RG1 2LU

Value of contract

£0

Procurement reference

RBC 00000637

Published date

18 July 2019

Closing date

16 August 2019

Contract start date

1 April 2020

Contract end date

1 April 2024

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Reading Borough Council is looking to procure a number of digital solutions across Adult Social Care to save time and improve services for our residents. For instance, we are working to ensure that our back end processes are leaner, more efficient and modernised, in order to free up valuable time for staff to spend where it matters most.

We are also looking to enhance the service we provide to residents by enabling independence and self-sufficiency through 'self-directed support'.

We are looking in particular at:

o Mobile working solutions - Enabling staff to work in the community through creating and accessing digital case files and forms on portable devices.
o Reading Services Guide - A service directory of adult social care services
o An E-Marketplace - by extension of the Reading Services guide, a system which matches an individual's care preferences with service providers and allows them to arrange and purchase care to suit their needs.
o Client Portal - by extension of the e-marketplace, a portal for clients to purchase equipment and adaptive technology, view their care records and manage their care, for instance by submitting self-assessments and self-reviews.
o Electronic Care Monitoring - A scheduling and finance tool for the homecare market to make electronic payments and track care provided against planned care.

The Council would like to understand from key providers how these requirements might best be met and is therefore carrying out a soft market testing exercise to engage in early informal dialogue prior to any formal procurement taking place.

More information

Links

Additional text

This is an early engagement exercise as part of the development of a planned procurement. Organisations interested in responding to the consultation should download the documents which are available on the Council`s e-tendering system at: https://in-tendhost.co.uk/readingbc/aspx/Home and complete as instructed.

The Portal is free of charge - to register please follow the supplier registration guidance which is available on the Portal.

Please note: you must register your interest via the Council`s e-tendering portal if you intend to submit a response. Interested parties must log onto the Council`s e-tendering portal at: https://in-tendhost.co.uk/readingbc, to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council`s e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation`s responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council`s e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation`s details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk - e-mail: support@in-tend.co.uk, telephone number +44 8442728810.


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

John Littlefair

Address

Bridge Street
Reading
Berkshire
RG1 2LU
United Kingdom

Telephone

0118 9372568

Email

john.littlefair@reading.gov.uk