Published date: 1 December 2015

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 4 December 2015

Contract summary

Industry

  • Financial and insurance services - 66000000

Location of contract

Any region

Value of contract

£0 to £50,000

Procurement reference

CF1V3-20151201-00000240

Published date

1 December 2015

Closing date

4 December 2015

Contract start date

14 December 2015

Contract end date

30 April 2016

Contract type

Service contract

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Specification

Purpose
The purpose of this System Requirement Specification document is to outline the support sought from external parties to help deliver the required level of sales through the Activate fitness suites.
To outline the sales support and training sought to allow the ongoing success following the sales process support period
Scope
The process to be developed is a sale and customer retention system to include the delivery of training for all customer facing staff.
Required training aspect should allow ongoing success following the initial period of sales support.

The above systems and training should be designed to be delivered at each of the Active Sefton facilities and include all front of house/customer facing staff. These facilities are as follows:-
? Bootle Leisure Centre
? Crosby Lakeside Activity Centre
? Dunes Splash world
? Litherland Sports Park
? Meadows
? Netherton Activity Centre

Sefton Council will through the delivery of these processes achieve the following objectives:
? An increase in the current level of sales/closes and an increase in profitability.
? Cost effectiveness in the use of all resources.
? To handle more customers.
? To have more timely information.
? An improvement in staffing, planning and control of the process required.


Sefton Council reserves the right to award the contract/agreement on the basis of a single supplier

More information

Additional text

Please submit via the chest
Please submit via the chest

About the buyer

Contact name

STUART BATE

Address

7th Floor Merton House
Stanley Road
Bootle
L203UU
UK

Telephone

0151 934 4288

Email

stuart.bate@sefton.gov.uk