Published date: 1 June 2020

This notice was replaced on 7 April 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 7 April 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Other community, social and personal services - 98000000

Location of contract

W11 1ET

Value of contract

£3,535,000

Procurement reference

tender_221802/858996

Published date

1 June 2020

Closing date

30 June 2020

Contract start date

1 April 2021

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

We are looking to meet with suppliers and discuss the specification and understand in more depth pressures on the market and tendering in the current COVID - 19 environment.

The service comprises 5 accommodation-based sites with 43 bed spaces in the North of the Royal Borough Of Kensington & Chelsea. It will retain the existing tenants therein. The service will be operating from a hub that will provide a 24/7 waking night service and a concierge to operate across the service at Heaney Lodge.

The support provider will have to provide both housing management and support for 5 properties (an integrated service). The provider is expected to develop high quality housing management practices as part of the integrated service model. These must complement the support service provided and assist the individual to maintain their accommodation while developing the skills they require to live independently and to move on successfully.

We are buying a service that requires suitably qualified support workers not volunteers. We require the following staffing level:

- 1 FTE Manager
- 1 FTE Deputy Manager
- Minimum of 14 FTE Support Workers
- Minimum of 1 FTE Assistant Support Workers
- 2 FTE Waking Night Support Workers

The above staffing should equate to the following support hours:
- 607.50 support hours
- 67.50 Waking Night Support hours

The staffing split is:
Manager 60% Support
Deputy Manager 80% Support
Support workers x14 90% Support
Assistant Support Workers x1

This service is a preventative homeless service, it is for adults aged 18 and over with housing and support needs. The service is for the provision of safe, accommodation-based housing support services for people who are deemed to be socially excluded this includes:

- Single homeless people with support needs
- Rough sleepers or former rough sleepers
- Offenders or ex-offenders
- Refugees
- People with substance misuse needs
- People with multiple needs, including mental health needs
- People with challenging behaviour(s).

It will provide housing related support services with the purpose of developing or sustaining an individual's capacity to maintain their accommodation and live independently in the community. These adults may be leaving institutional care such as hospital or prison, be street homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The service will also be used as a 'step up' or 'step down' from other supported accommodation, where appropriate.
Candidates should be able demonstrate your organisation's past experience and/or existing arrangements by giving examples of providing high quality support for vulnerable adults. Candidates will also be required to provide an explanation of their organisation's capability and/or past experience of
providing housing management in a supported housing or similar environment.


About the buyer

Address

The Town Hall
London
W8 7NX
England

Telephone

07984688371

Email

SPTeam@rbkc.gov.uk

Website

https://www.capitalesourcing.com