Published date: 22 October 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Foreign language translation software package - 48740000
Location of contract
B19 3SD
Value of contract
£0
Procurement reference
tender_165457/721335
Published date
22 October 2018
Closing date
19 March 2018
Contract start date
1 November 2018
Contract end date
31 October 2022
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
West Midlands Combined Authority (WMCA) has a large customer base and communicates to a wide range of nationalities. We have an ongoing requirement to use a quality and efficient telephone language translation and interpretation service to communicate with customers who speak a main language other than English. The Telephone Language Translation Service will be used to interpret and translate various languages including Polish, Urdu, Czech, Slovak, Punjabi, Farsi, Romanian, Turkish, Kurdish, Bengali, Hindi, Tigrinya, Mirpuri and Arabic.
The language translation service is required throughout the organisation and will be predominately used during Mobility Assessment Clinics to assess the eligibility of disabled people for a Concessionary Travel Pass who are residents within the West Midlands.
The WMCA anticipates the requirement for this service at present to be on an ad-hoc basis and telephone translation requests to be between zero and fifteen a month. However, this may increase as a result of the wider remit of the WMCA throughout the life of this arrangement.
Please note that this is a 4 year maximum term prioritised Framework Agreement with 3 suitable suppliers qualified to it that is due to commence on 1st November 2018.
Award information
Awarded date
22 October 2018
Contract start date
1 November 2018
Contract end date
31 October 2022
Total value of contract
£0
This contract was awarded to 3 suppliers.
Enable2 CIC
Address
Westend Mill, 152 Sunbridge Road, Bradford, West Yorkshire, BD1 2HA
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Language Line Solutions
Address
25th Floor, 40 Bank Street, London, E14 5NR
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Supreme Linguistic Services t/a Premium Linguistic Services
Address
Unit 4, Great Barr Business Park, Birmingham, B42 1DY
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
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Closing: 19 March 2018
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