Published date: 27 July 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 August 2015

Contract summary

Industry

  • Research and development consultancy services - 73200000

Location of contract

London

Value of contract

£200,000 to £375,000

Procurement reference

ITT 26/2015

Published date

27 July 2015

Closing date

19 August 2015

Contract start date

20 October 2015

Contract end date

31 December 2016

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ofcom wishes to continue research in mobile broadband and voice call performance by commissioning a distinct piece of research and analysis. We would like a panel-based approach to measuring mobile broadband and voice performance which reflects the consumer experience of these services across the UK. This would initially involve the set-up of a pilot panel covering one city which we could report on before the setup of a panel that is geographically and demographically representative of consumers in the UK who use 4G and 3G mobile services and reflects the relative market share of each MNO. The primary aim of this project is to measure the consumer experience of 4G and 3G mobile services in the UK.
Tenderers must measure mobile broadband and voice performance on consumers' own smartphones, to analyse the end-user experience of both services. This will help Ofcom to understand the mobile broadband performance and quality of voice available for consumers in different parts of the UK and explore their experience of and satisfaction with these services.
Ofcom requires the Tenderer to measure various metrics relevant to the consumer experience of mobile broadband and mobile voice services across different MNO brands and technology (3G and 4G), and provide the analysis of such performance.
We require Tenderers to explain and demonstrate that their solution will allow comparable measurements between customers of the different MNO brands and across different technologies where appropriate.

More information

Links

Additional text

For further details about our requirements and instructions on how to access this opportunity please review the contract notice attached.

Award information

Awarded date

15 October 2015

Contract start date

4 February 2016

Contract end date

31 December 2016

Total value of contract

£696,650

This contract was awarded to 1 supplier.

P3 Communications GmbH

Address

Am Kraftversorgungsturm 3
52070 Aachen
Postfach 370183
52035 Aachen
Germany

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Sean Stevenson

Address

Riverside House
2a Southwark Bridge Road
London
SE1 9HA
England

Email

sean.stevenson@ofcom.org.uk