Published date: 10 February 2022

Last edited date: 10 February 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 February 2022, 5pm

Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

bn2 4dl

Value of contract

£167,790

Procurement reference

IT21002F

Published date

10 February 2022

Closing date

3 February 2022

Closing time

5pm

Contract start date

4 February 2022

Contract end date

31 July 2023

Contract type

Service contract

Procedure type

Other: VEAT Direct Award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The Authority has recently deployed a Teams Telephony Solution (with direct routing) and in its customer support contact centre, utilising Anywhere 365 for contact centre functionality. At the same time a large insource programme of work was taking place that required another call centre service. The original contract could not be modified to include the second. The decision to single tender to the same supplier was made for CORPORATE PROJECT SOLUTIONS LIMITED. This contract will only be in place for 17 months following which the contract will be procured for all contract centre services.


Award information

Awarded date

14 February 2022

Contract start date

14 February 2022

Contract end date

28 July 2023

Total value of contract

£167,790

This contract was awarded to 1 supplier.

CORPORATE PROJECT SOLUTIONS LIMITED

Address

Jubilee House,Globe Business Park Third Avenue
MARLOW
Buckinghamshire
SL7 1EY
GB

Reference

Companies House number: 03014568

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Gina Colaci

Address

Napier House
Brighton
BN1 4dw
England

Telephone

07500704682

Email

gina.colaci@tpr.gov.uk