Published date: 23 August 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 27 September 2019

Contract summary

Industry

  • Alarm systems - 35121700

  • Telecommunications services - 64200000

  • Monitoring and control services - 71700000

    • Telephone operator services - 79511000

    • Call centre - 79512000

    • Alarm-monitoring services - 79711000

    • Health and social work services - 85000000

Location of contract

WA2 0YL

Value of contract

£0

Procurement reference

PfHCon/00000028

Published date

23 August 2019

Closing date

27 September 2019

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Grand Union Housing Group wish to procure a contract with a service provider for the provision of call-monitoring services on a 24/7/365 basis for approximately 6,000 customers which includes properties owned by Grand Union Housing Group ("GUHG"), privately owned and properties owned by others. The customer base is broken into three different business areas (i) GUHG Life24, (ii) Bedford Borough Telecare and (iii) Central Bedfordshire Telecare.

It is intended that the contract will run for an initial term of three years, extendable for a further term of 2 years via annual extensions. The estimated contract value is c.135 000 GBP per annum (exc VAT).

Procurement for Housing have been appointed by Grand Union Housing Group to facilitate this tendering exercise.

More information

Links

Additional text

Tender documents for this opportunity are available via the In-Tend system which can be accessed via the following link - https://in-tendhost.co.uk/procurementforhousing/aspx/Home.

Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Patricia Conway

Address

Woolston Grange Avenue
Birchwood
Warrington
WA2 0YL
United Kingdom

Telephone

01925 282 360

Email

pconway@inprovagroup.com