Published date: 10 January 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 December 2023, 11:59pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Installation services of communications equipment - 51300000

Location of contract

England

Value of contract

£357,882

Procurement reference

WALLSLIVE-DN706356-43499208

Published date

10 January 2024

Closing date

5 December 2023

Closing time

11:59pm

Contract start date

12 December 2023

Contract end date

11 December 2026

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

This is an awarded opportunity.

Unified Comms and Contact Centre - Telephony.
An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.

Award information

Awarded date

5 December 2023

Contract start date

12 December 2023

Contract end date

11 December 2026

Total value of contract

£357,882

This contract was awarded to 1 supplier.

Social Telecoms CIC

Address

Charlton House,
Draytons Passage,
Shoplatch,
Shrewsbury
SY1 1HF

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

100 Hatherton Street
Walsall
WS1 1AB
United Kingdom

Telephone

+44 7546302954

Email

procurement@whgrp.co.uk

Website

http://www.whg.uk.com