Published date: 25 October 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 November 2024, 12pm

Contract summary

Industry

  • Education and training services - 80000000

Location of contract

Any region

Value of contract

£50,000 to £100,000

Procurement reference

BIP898635454

Published date

25 October 2024

Closing date

18 November 2024

Closing time

12pm

Contract start date

20 January 2025

Contract end date

19 January 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

As part of our Digital Strategy, we wish to break down the barriers to accessing digital services whether this is through access to devices or through training to improve skills and confidence.
As such we're looking for a partner that is able to deliver:
•Training to customers via in person group sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services
•Training to customers via individual / appointed sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services
•Training to colleagues via in person group sessions on the basics of digital usage such as social media, emails, online services
•Assistance for customers with additional requirements in completing transactions (forms, etc), setting up accounts, etc. either remote or in person (but 1-2-1).
•Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year)
•Referral management and reporting to understand impact and level of success.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Catherine Bacon

Address

Atlantic Pavilion
Salthouse Quay
Liverpool
L3 4AE
UK

Telephone

08001692988

Email

catherine.bacon@plusdane.co.uk