Published date: 20 June 2021
This notice was replaced on 17 May 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 17 May 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
HP3 9TD
Value of contract
£750,000
Procurement reference
TH2222b
Published date
20 June 2021
Closing date
26 July 2021
Closing time
12pm
Contract start date
11 October 2021
Contract end date
10 October 2027
Contract type
Supply contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Thrive wants to embark on a business transformation programme which will improve front and back end services for both customers and colleagues. The way in which the social housing sector makes use of IT is undergoing a radical change, often utilising cloud-based technologies that allow information to flow seamlessly throughout an organisation, ideally suited to an agile and mobile operating environment.
Thrive's Strategic Framework includes strategic objectives for customers, staff, and technology. The strategic objectives of "a good place to work" wants to see more people work remotely and recognise that a "one size fits all" model doesn't meet the expectations of different generations. In respect of the technology the strategic objectives are to develop the role of technology to improve operational efficiency and effectiveness for both customers and staff.
To meet these strategic objectives, it is clear that the number of different applications and it uses, as this complexity is hindering achievement of its strategic objectives, which is concentrated around growth, financial resilience, enhanced working environment and a fair deal for customers.
In March 2021 Thrive's board agreed a business case to deploy the Microsoft 365 technology stack over a three-year programme in the form of an Enterprise Resource Planning tool replacing legacy systems.
There will be four procurement lots in total enabling more than one supplier to be successful. A summary of the procurement lots is shown below.
• Lot 1 - Rent Accounting and Services Charges
• Lot 2 - Housing Management
• Lot 3 - Finance Management
• Lot 4 - CRM and Customer Portal
Please note the tender processes for all Lots will commence in June. The final presentations for all four lots will take place in September with tenders awarded simultaneously at the start of October. The projects for all four lots will commence in October.
Apply via: https://xantive.supplierselect.com/
About the buyer
Address
Westside
Hemel Hempstead
HP3 9TD
England
Telephone
01923 693823
procurement@thrivehomes.org.uk
Website
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