Published date: 31 July 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 September 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Facilities management software package and software package suite - 48420000

    • Facilities management software package - 48421000

    • Software package suites - 48422000

Location of contract

Any region

Value of contract

£4,080,000

Procurement reference

20240731180746-72814

Published date

31 July 2024

Closing date

3 September 2024

Closing time

12pm

Contract start date

16 December 2024

Contract end date

15 December 2027

Contract type

Supply contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The UKAEA has a requirement for a Computerised Maintenance Management System to support the Building and Facilities Management Department carry out multiple projects and day to day work across site with the direct participation of contracted building/facilities management contractors.

The overall requirements for the CMMS are to have a tool in which:

Job requests created through a remote Helpdesks, identification of callers. Duplicate and follow on work orders.
Maintenance Plan and Maintenance Schedule, including managing multiple maintenance strategies
Maintenance Projects and associated work orders.
Manage the performance of Planned and Reactive work against SLA / KPI's
Workflows and authorisations .
Customer self-service portal, to raise and track tickets raised and request for services.
Term (Prime) Contractor and Sub contractor access through a system Portal to create, view, update status and complete work orders.
Full enterprise Asset Management, managing assets through the whole asset lifecycle.
Asset management framework, tagging of assets, categorisation of assets (SFG20), registration of new assets.
Asset compliance showing all the regulatory compliance in a building or asset group.
Location Hierarchies and their details, from a geographic location, site, building, functional areas and room. The status of the location must be able to be displayed.
Audits and Inspections against locations, asset groups and jobs completed.
Notifications and Alerts as to the progress of work orders and when approaching deadlines or SLA's.
Inventory stock software system to capture all existing spares and consumables, allocations to jobs, stock location and re-order.
Contract Management details, templates and performance criteria.
Lease Management to hold lease details, manage onboarding process, inspections and complaints.
Reporting across all application functions, standard and user created reports and dashboards.
Integrations and interfaces with SFG20, BIM COBIE files, MS Power BI.
System access via mobile devices, with the ability to work offline.

The requirements will include but not be limited to mobilisation, training , integration and on-going service support.

Value includes VAT and includes all extensions, mobilisation and inflationary increases.


About the buyer

Contact name

Guy Wells

Address

Culham Campus
Abingdon
OX14 3DB
ENG

Telephone

+44 0123546

Email

guy.wells@ukaea.uk

Website

www.gov.uk/government/organisations/uk-atomic-energy-authority