Published date: 30 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 May 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

LA1 3JD

Value of contract

£0

Procurement reference

IT-79-307-24-16 - AWARD

Published date

30 July 2024

Closing date

13 May 2024

Closing time

12pm

Contract start date

31 March 2025

Contract end date

30 March 2028

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This tender is for a leisure management system (LMS) for our Sports Centres. The University has a sports centre at its campuses in Lancaster, Carlisle and Ambleside. Our extant LMS has been in operation since 2012.
The University is seeking a system providing customers with an online self-service portal facilitating joining, bookings, payment administration (including direct debit management and/or recurring card payment), account management, with access to these functions via a range of devices including smartphones.
The new system must include a reporting tool with standard reports and dashboards. Of particular interest to us is functionality to allow us to improve customer service and improve the efficiency of our business.
Integration with existing University systems is important to the University. Such systems include:

Student records system (Tribal SITS)

HR system (ResourceLink)

Timetabling (Syllabus Plus)

Finance system (Agresso)

Authentication system for Single Sign On (Entra ID / Azure AD or SAML2)
Our preferred method for the supply of the solution is as Software as a Service, completely supported by the vendor in all respects 24x7x365 including system updates and upgrades. The solution must be PCI DSS compliant, and the vendor must hold Cyber Essentials Plus accreditation or comparable certification.

Award information

Awarded date

30 July 2024

Contract start date

31 March 2025

Contract end date

30 March 2028

Total value of contract

£41,278

This contract was awarded to 1 supplier.

Gladstone MRM Limited

Address

Gladstone House, Hithercroft Road, Wallingford, Oxfordshire, United Kingdom, OX10 9BT

Reference

None

About the buyer

Contact name

Maxine Moran

Address

Bowerham Road Campus
Bowerham Road
Lancaster
LA1 3JD
United Kingdom

Telephone

01228242643

Email

maxine.moran@cumbria.ac.uk