Published date: 24 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 November 2021, 2pm

Contract summary

Industry

  • Cargo handling and storage services - 63100000

  • Traffic control services - 63712700

  • Supporting services for the government - 75130000

    • Office-support services - 79500000

    • Supply services of commercial or industrial workers - 79623000

    • Security services - 79710000

    • Building and facilities management services - 79993000

    • Port management services - 98362000

Location of contract

United Kingdom

Value of contract

£184,500,000

Procurement reference

CW85976

Published date

24 March 2023

Closing date

25 November 2021

Closing time

2pm

Contract start date

1 July 2023

Contract end date

30 June 2026

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people.

Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system.

Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC).

Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house.

The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each.

The potential contract value is £184.5m.

The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.

More information

Previous notice about this procurement

Inland Border Facilities (IBF) Enduring Site Services Operator

  • Opportunity
  • Published 25 October 2021, last edited 26 October 2021

Attachments

Award information

Awarded date

21 March 2023

Contract start date

1 July 2023

Contract end date

30 June 2026

Total value of contract

£184,500,000

This contract was awarded to 1 supplier.

Sodexo Limited

Address

One Southampton Row
London
WC1B 5HA

Reference

Companies House number: 00842846

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Tom Naylor

Address

1st Floor East, Dearmans Place, Trinity Bridge House
Salford
M3 5BS
England

Email

tom.naylor@hmrc.gov.uk

Website

https://www.gov.uk/government/organisations/hm-revenue-customs