Published date: 9 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 7 February 2020

Contract summary

Industry

  • Compliance software package - 48170000

  • License management software package - 48218000

  • Support services for road transport - 63712000

    • Technical automobile inspection services - 71631200

    • Compliance software development services - 72212170

    • License management software development services - 72212218

Location of contract

London

Value of contract

£67,000,000 to £103,000,000

Procurement reference

TFL001-DN456625-82657905

Published date

9 January 2020

Closing date

7 February 2020

Contract start date

8 January 2021

Contract end date

5 January 2036

Contract type

Service contract

Procedure type

Competitive dialog

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Transport for London (TfL) license and regulate all of London's taxi and private hire drivers, vehicles and operators. The Mayor's Transport Strategy (MTS) requires that TfL has a strong licensing function in London, a safe and reliable Taxi and Private Hire Trade and it uses technology to serve our customers.
To ensure services provided to the Taxi and Private Hire Trade are delivered in the most effective and efficient manner TfL are seeking to procure the services of Supplier(s) to deliver and support the activity of Vehicle Licensing and Inspection and an End to End Technology System.
This procurement shall be divided into two Lots and conducted via the Competitive Dialogue Procedure;
Lot 1 - A Technology System and Customer Access Portal for Taxi and Private Hire Services
Lot 2 - Vehicle Licensing, Inspection and Contact centre Services.


About the buyer

Contact name

Jess Denton

Address

Palestra
197 Blackfriars Rd
London
SE1 8NJ
United Kingdom

Telephone

+44 111111

Email

jessdenton@tfl.gov.uk

Website

https://tfl.gov.uk