Published date: 11 November 2019

Last edited date: 11 November 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 6 January 2020

Contract summary


  • Health and social work services - 85000000

  • Social work and related services - 85300000

  • Social work services without accommodation - 85312000

Location of contract


Value of contract

£5,000,000 to £6,000,000

Procurement reference

RBC 00000684

Published date

11 November 2019

Closing date

6 January 2020

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Council intends to secure directly commissioned supported living services through a Supported Living Framework. This Framework is intended to cover core support provision for people who may have learning disabilities, mental health needs, sensory impairment, physical disability, autistic spectrum conditions and people with multiple & complex needs.

Whilst it is expected that Providers on the Framework will take the majority of the packages offered, Reading Borough Council reserves the right to commission services from Providers not on the Framework where the accredited Providers are unable to meet Individuals' needs, or in urgent cases. There will be an expectation that any Providers who are engaged on an urgent basis will be required to work to the same contractual terms.

Supported Living enables Individuals to have the security of their own tenancy with support tailored to their specific needs. It provides flexibility and a range of options, with the potential for staff to be available during the day and/or night and numbers of staff commissioned according to the needs of the tenants. This therefore constitutes an important part of the Care and Support Pathway. Supported Living provides a step down from residential care placements, with support provided to enable a transition and then to develop independence to achieve the Individual's potential. It can also enable Individuals to move on to live in a home of their own, with care and support continuing to be provided if required.

A new expectation at Reading Borough Council is for Providers to work in an outcomes based way where the Council has provided outcomes based Support Plans. In the first instance this may only apply to a small number of Support Packages but this number is expected to increase as outcomes based planning is more widely adopted throughout the Council's Social Care teams. All Support Plans for Supported Living specify short- and long-term outcomes with timeframes for review.

An outcomes based approach focuses on measuring end results and looking at the Individual holistically with an emphasis on improving skills and quality of life. It moves away from a time and task process where end results are not necessarily measured and aims to ensure that Individuals are continually given the opportunity to develop their independence (i.e. to retain, regain or learn new skills and, where possible, reduce their dependency on others).

More information


Additional text

Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council`s e-tendering system at: and complete as instructed.

The Portal is free of charge - to register please follow the supplier registration guidance which is available on the Portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council`s e-tendering portal.

Please note: you must register your interest via the Council`s e-tendering portal if you intend to submit a tender. Interested parties must log onto the Council`s e-tendering portal at:, to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council`s e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation`s responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council`s e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation`s details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk - e-mail:, telephone number +44 8442728810.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

John Littlefair


Bridge Street
United Kingdom


0118 9372568